Privacy Policy

Privacy Policy for Pixel Cloud Media

Last Updated: December 24, 2024

1. Introduction

Welcome to Pixel Cloud Media ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI image generation services.

2. Information We Collect

2.1 Personal Information

  • Name and email address
  • Account credentials
  • Billing information and payment details
  • IP address and device information
  • Usage data and image generation history

2.2 User Content

  • Text prompts used to generate images
  • Generated images
  • Saved or favorited images
  • User feedback and preferences

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain our AI image generation service
  • Process your payments and transactions
  • Improve and optimize our AI models and algorithms
  • Send service updates and administrative messages
  • Respond to your inquiries and support requests
  • Detect and prevent fraudulent activities
  • Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers and we use industry-standard encryption protocols for data transmission.

5. Data Sharing and Third Parties

We may share your information with:

  • Payment processors to facilitate transactions
  • Cloud service providers for hosting and storage
  • Analytics services to improve our platform
  • Law enforcement when required by law

We do not sell your personal information to third parties.

6. User Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Withdraw consent for data processing
  • Opt-out of marketing communications

7. Cookie Policy

We use cookies and similar tracking technologies to enhance your user experience. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

10. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of any material changes through our website or email.

11. Contact Information

For privacy-related questions or concerns, contact us at:

12. Content Generation Guidelines

12.1 Generated Images

We retain the right to:

  • Monitor generated content for compliance with our terms
  • Remove content that violates our policies
  • Use anonymized prompts to improve our AI models

12.2 Content Ownership

  • You retain rights to images you generate
  • We maintain a license to use generated images for service improvement
  • You are responsible for ensuring prompts don't infringe on others' rights

13. Retention Period

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

14. Legal Basis for Processing

We process your data based on:

  • Contract performance
  • Legal obligations
  • Legitimate business interests
  • Your consent

15. Your Acceptance

By using Pixel Cloud Media, you accept this Privacy Policy. If you disagree with any terms, please discontinue use of our service.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

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